Most homeowners have dealt with contractors who arrive late, communicate poorly, and disappear after the job is paid for. At Optimum Glass, the process is straightforward from the first phone call through the final installation.
Step One: Free Estimate
Chris personally answers every call. There are no automated menus or office coordinators returning calls. You speak directly with the master glazier who will oversee your project. During the conversation, you will discuss your project, timeline, and any questions you have before scheduling an in home measurement.
Step Two: Custom Measurements and Glass Specifications
Precise measurements are taken at your home to ensure a perfect fit. Glass thickness, hardware finish, door swing, and panel layout are all selected based on your bathroom’s exact dimensions, not estimates or standard sizes.
Step Three: Custom Glass Fabrication
Your glass is custom fabricated and tempered to your project’s exact specifications. If any piece does not meet Optimum Glass’s quality standards, it is remade before installation. That commitment to getting every detail right is part of every project.
Step Four: Professional Installation
Every installation is completed with the precision of a master glazier. Each panel is carefully fitted, every piece of hardware is securely mounted, and all seals, silicone application, and final adjustments are completed to ensure long lasting performance and a clean finished appearance.
Step Five: Final Inspection and Warranty Coverage
Before the project is complete, the installation is thoroughly inspected to verify proper alignment, smooth door operation, secure hardware, and watertight seals. Once approved, your lifetime hardware warranty and one year structural labor warranty take effect.